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Manual Magic AI® Consultancy Support

Consultancy to help you implement Manual Magic AI® and build SOPs people actually use.

If you’re a franchisor, multi-site operator, or growing SME, you need more than a platform—you need a structure, standards, and a workflow your team will follow. I help you get there.

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My Popular & Upcoming Books

Manual Magic

Manual Magic Create the Operations Manual Your Franchisees Need to Succeed

Create the Operations Manual Your Franchisees Need to Succeed

The AI Edge

The AI EdgeHow to Thrive Within Civilization’s Next Big Disruption

How to Thrive Within Civilization’s Next Big Disruption

Life's Checkmark

Life’s Checkmark: Inspiring Journeys Beyond Life’s Expected Path

Life’s Checkmark: Inspiring Journeys Beyond Life’s Expected Path

Penny Hopkinson focuses on consultancy that supports Manual Magic AI®

About Penny Hopkinson

I help businesses turn scattered know-how into clear, usable SOPs and an operations manual that gets followed—especially in franchising and multi-site environments where consistency matters.

“ Today my work focuses on consultancy that supports Manual Magic AI®: onboarding teams, setting standards, reviewing existing manuals, and quality-checking SOPs so the output is accurate, consistent and trainable.

Manual Magic AI® —and the consultancy that makes it work 

Manual Magic AI® is designed to help organisations create or update SOPs and operations manuals from existing documents and tribal knowledge. My consultancy support ensures the output becomes adopted, consistent, and maintainable—not just generated.

Manual Magic AI® —and the consultancy that makes it work 

Choose Your Support

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team onboarding

1

Team Onboarding
(1day)

Set up the workspace, agree the workflow, and make sure your team can use the system confidently from
Week One.

manual review

2

Manual Review
(1day)

Review what you already have, identify gaps and duplication, and create a prioritised upgrade plan.

sop quality review

3

SOP Quality Review
(1day)

Quality-check ‘finished’ SOPs before they go live: clarity, consistency, step logic, and trainability.

Day Rate:

  • £999 per day (ex VAT)

  • Remote delivery via Zoom

  • Pre-scoped so you know what will be completed

What Our Clients Say

“Manual Magic AI® is a real innovation for franchising. This ‘done with you, done by you’ platform removes the overwhelm of building an Operations Manual by using Penny’s proven three-step system.”

Pip Wilkins, CEO

British Franchise Association

Media & Resources

A curated set of articles, interviews and podcast episodes on manuals, SOPs, franchising and the practical use of AI. This page is intentionally selective—quality over volume.

SOPs for the Modern Workplace
SOPs for the Modern Workplace
How Long Does it Really Take to Develop Your Operations Manual? A Project Manager's Guide
How Long Does it Really Take to Develop Your Operations Manual? A Project Manager's Guide
The £1,340 Mistake Every SME Makes—Why Operations Manuals Aren't Just for Global Brands
The £1,340 Mistake Every SME Makes—Why Operations Manuals Aren't Just for Global Brands
Mastering Deadlines for Your Operations Manual - Lessons from the AA/BSM Driving School Project
Mastering Deadlines for Your Operations Manual - Lessons from the AA/BSM Driving School Project
Who’s Your Reader? The One Decision that Makes or Breaks Your Operations Manual
Who’s Your Reader? The One Decision that Makes or Breaks Your Operations Manual
Ensure Transparency and Accountability—How Version Control, Read Receipts, and Role-Based Access Create the Ideal Audit Trail
Ensure Transparency and Accountability—How Version Control, Read Receipts, and Role-Based Access Create the Ideal Audit Trail
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Ready to make your SOPs usable and scalable?

Book a short Zoom scoping call to confirm the scope and next steps.

Garden House, Norton Grange, Little Kineton, Warwicks CV35 0DP

+44 (0) 7956 315750

+44 (0) 1926 641402

40 years of operations manual experience + the Manual Magic methodology, now accelerated by Manual Magic AI®.

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